ZSU - San Juan
FAA Combined Control Facilities in Carolina, Puerto Rico
Facility Information
| Facility Overview | |
|---|---|
| Identifier | ZSU |
| Name | San Juan |
| Type | Combined Control Facilities |
| Leveli | Level 9 |
| Airspace & Operations | |
|---|---|
| Hours of Operationi | 0000-2359 (always open) |
| Location & Contact | |
|---|---|
| Address | 5000 Carr 190 Carolina, PR 00979 |
| Phone Number | 828-684-0421 |
Salary Information
2026 Pay for San Juan
| Career Leveli | Hourly Min. | Hourly Max. | Salary Min. | Salary Max.i |
|---|---|---|---|---|
| CPC | $60.81 | $82.10 | $126,919 | $171,340 |
| D3 | $52.52 | $60.81 | $109,611 | $126,919 |
| D2 | $44.23 | $52.52 | $92,298 | $109,611 |
| D1 | $35.93 | $44.23 | $74,991 | $92,298 |
| AG | $27.64 | $27.64 | $57,678 | $57,678 |
| Includes everything except premium pay. | ||||
| Pay Factors | |
|---|---|
| Facility Leveli | Level 9 |
| Locality Area | Rest of U.S. |
| Locality Payi | 17.06% |
| Controller Incentive Pay (CIP)i | 3.10% |
| Cost of Living Adjustment (COLA)i | 2.49% (tax-free) |
| Local Affordability | |
|---|---|
| Cost of Living Indexi | 118.0 (18.0% above avg) |
| Cost-Adjusted CPC Mini | $107,558 |
Staffing and Training
| Staffing Information, April 2026 | |
|---|---|
| CRWG Targeti | 65 CPCs |
| CPCs on Boardi | 39 CPCs |
|
Current Number of Trainees
Click to view breakdown
|
26 trainees |
| ↳ Academy Graduates | 9 |
| ↳ Developmental 1 | 5 |
| ↳ Developmental 2 | 9 |
| ↳ Developmental 3 | 1 |
| ↳ CPC-IT 0 (Transfer) | 1 |
| ↳ CPC-IT 3 (Transfer) | 1 |
| Current Staffing Leveli | 60% |
|
Projected Staffing Leveli
Click to view components
|
68% |
| ↳ Est. Trainee Certifications | + 14.4 |
| ↳ Committed Outbounds | - 1 |
| ↳ Projected Retirements/Losses | - 8.3 |
| Training Information, April 2026 | |
|---|---|
| Training Time (Avg)i | 3.23 years |
| ↳ New Hires | 3.61 years |
| ↳ Transfers (CPC-IT) | 1.62 years |
| Training Success Rate (Avg)i | 55% |
| ↳ New Hires | 54% |
| ↳ Transfers (CPC-IT) | 77% |
| Travel Days from Academyi | Variable |
Historical Trends
ZSU Staffing Percentages
ZSU Personnel Counts
ZSU Training Metrics
Traffic
| April 2025 - March 2026 (12 Months) | |
|---|---|
| TRACON Operations | 353,146 operations/year |
| En Route Aircraft | 393,032 aircraft/year |
| Total Operations | 746,178 operations/year |
| Average Daily Operations | 2,044 operations/day |
Traffic History
NCEPT
| Current NCEPT Metrics | |
|---|---|
| Possible Lossesi Apr 2026 |
0 |
| Expected Staffing (12-Month)i Apr 2026 |
64.4% |
| Possible Gains to National Avgi Apr 2026 |
20 |
| Priority / Draft Orderi Mar 2026 |
#41 |
| Inbound ERRs on Filei Feb 2026 |
2 |
| Employees with Outbound ERRsi Feb 2026 |
5 (12.8%) |
NCEPT is the centralized system for managing controller-requested transfers between facilities. Transfer requests are only approved based upon a set of complex metrics that attempt to balance the distribution of the workforce.
Demand Trends
NCEPT Priority
Administration
| Organizational Structure | |
|---|---|
| Service Area | Eastern |
| District | Miami |
| HR Region | Southern |