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ZSU

San Juan

FAA Combined Control Facilities Carolina, Puerto Rico

Facility Information

Facility Overview
Identifier ZSU
Facility Name San Juan
Type Combined Control Facilities
Level Level 9
Airspace & Operations
Hours of Operation 0000-2359 (always open)
Location & Contact
View on full map →
Address 5000 Carr 190
Carolina, PR 00979
Phone Number 828-684-0421

Salary Information

2026 pay for San Juan, built from the FAA Air Traffic Specialized Pay Plan bands:

Career Level Hourly Min. Hourly Max. Total Pay Min. Total Pay Max.
CPC $60.81 $82.10 $126,919 $171,340
D3 $52.52 $60.81 $109,611 $126,919
D2 $44.23 $52.52 $92,298 $109,611
D1 $35.93 $44.23 $74,991 $92,298
AG $27.64 $27.64 $57,678 $57,678
Total Pay combines Basic Pay, Locality Pay, and the additions listed under Pay Factors, including this facility's 3.1% Controller Incentive Pay (how CIP works). It excludes premium pay for overtime, nights, Sundays, and holidays.
Pay Factors
Facility Level Level 9
Locality Area Rest of U.S.
Locality Pay 17.06%
Controller Incentive Pay (CIP) 3.10%
Cost of Living Adjustment (COLA) 2.49% (tax-free)
Local Affordability
Cost of Living Index 118.0 (18.0% above avg)
Cost-Adjusted CPC Min $107,558
How this pay is calculated
Basic Pay (Level 9 CPC band minimum) $103,480
+ Locality Pay (17.06% of Basic Pay for Rest of U.S.) + $17,654
= Adjusted Basic Pay (counts toward your High-3) $121,134
+ Controller Incentive Pay (3.1% of Basic Pay, not of the locality-adjusted figure) + $3,208
+ COLA (2.49% of Basic Pay, tax-free) + $2,577
= Total Pay $126,919

Amounts are rounded to the nearest dollar, so lines can differ from the total by a dollar or two.

How CIP works

Controller Incentive Pay is a cost-of-living differential under the NATCA contract. It comes from a fixed $30 million yearly pool that has been running out before year-end; when that happens, payments stop until the next fiscal year. It is not retirement-creditable, and at some facilities only controllers on board before a set date receive it.

ATC pay has stalled over the past decade. Marangos & Brown are on a mission to increase pay.

Staffing and Training

Staffing Information, August 2026
CPCs on Board 40 CPCs
CPC Target (CWP) 50 CPCs
Current Staffing 80.00%
↳ Est. Trainee Certifications+ 16.2
↳ Committed Inbounds+ 2
↳ Placement List Outbounds- 2
↳ Projected Retirements/Losses- 11.8
↳ Academy Graduates13
↳ Developmental 17
↳ Developmental 28
↳ Developmental 32
Training Information, August 2026
Training Time (Avg) 3.29 years
↳ New Hires 3.65 years
↳ Transfers (CPC-IT) 1.68 years
Training Success Rate (Avg) 54%
↳ New Hires 52%
↳ Transfers (CPC-IT) 76%
Travel Days from Academy Variable

Historical Trends

ZSU Staffing Percentages

ZSU Personnel Counts

ZSU Training Metrics

NCEPT

NCEPT manages controller-requested transfers between FAA facilities. See ZSU transfer selections on the Transfer Flow Map.

Eligibility & Staffing, August 2026
Staffing Source Academy Sourced
TSL (One Training Time) 96.38%
Gaining Target 101.38%
Possible Gains 14
Primary Releases Avail. 0
Secondary Releases Avail. 0
Secondary (ER to ER) 0
Transfer Activity
Releases, Past 3 Yrs 6
↳ Standard 2
↳ Priority/Other 4
Gains, Past 3 Yrs 2
Last Standard Release 0.1 years ago

Selections, 2016–2026

Gained 7
Released 4
Net +3
Top Origins STT (3), SJU (1), TMB (1), ZAU (1), ZID (1)
Top Destinations ZOA (3), MIA (1)

Selections by Year, 2016–2026

Demand Trends

NCEPT Priority

Traffic

July 2025 - June 2026 (12 Months)
TRACON Operations 353,368 operations/yr
En Route Aircraft 366,276 aircraft/yr
Total Operations 719,644 operations/yr
Average Daily Operations 1,972 operations/day
Peer Group Median
(Lvl 9 Combined)
N/A
Relative Workload N/A

Traffic History

Administration

Organizational Structure
Service Area Eastern
District Miami
HR Region Southern

Nearest Facilities

SJU San Juan Tower FAA 1 mi
SIG Isla Grande Tower FCT 7 mi
STT St. Thomas Tower FAA 67 mi
BQN Aguadilla Tower FCT 75 mi
STX Saint Croix Tower FCT 93 mi
HST Homestead ARB DoD 1,042 mi
MIA Miami Tower FAA 1,046 mi
FLL Fort Lauderdale Tower FAA 1,047 mi
ZMA Miami ARTCC FAA 1,049 mi
OPF Opa Locka Tower FCT 1,049 mi