ZJX
Jacksonville ARTCC
FAA En Route Center Hilliard, Florida
Facility Information
| Facility Overview | |
|---|---|
| Identifier | ZJX |
| Facility Name | Jacksonville ARTCC |
| Type | En Route Center |
| Leveli | Level 11 |
| Airspace & Operations | |
|---|---|
| Hours of Operationi | 0000-2359 (always open) |
| Surface Area | |
| Location & Contact | |
|---|---|
| View on full map → ARTCC boundaries → | |
| Address | 37075 Aviation Ln Hilliard, FL 32046 |
| Phone Number | 904-549-1537 |
Salary Information
2026 Pay for Jacksonville ARTCC
| Career Leveli | Hourly Min. | Hourly Max. | Salary Min. | Salary Max.i |
|---|---|---|---|---|
| CPC | $70.25 | $94.84 | $146,614 | $197,933 |
| D3 | $59.28 | $70.25 | $123,725 | $146,614 |
| D2 | $48.32 | $59.28 | $100,834 | $123,725 |
| D1 | $37.35 | $48.32 | $77,940 | $100,834 |
| AG | $26.38 | $26.38 | $55,049 | $55,049 |
| Includes everything except premium pay. | ||||
ATC pay has stalled over the past decade. Marangos & Brown are on a mission to increase pay.
| Pay Factors | |
|---|---|
| Facility Leveli | Level 11 |
| Locality Area | Rest of U.S. |
| Locality Payi | 17.06% |
| Local Affordability | |
|---|---|
| Cost of Living Indexi | 99.5 (0.5% below avg) |
| Cost-Adjusted CPC Mini | $147,380 |
Staffing and Training
| Staffing Information, June 2026 | |
|---|---|
| CPCs on Boardi | 230 CPCs |
| CPC Target (CWP)i | 290 CPCs |
| Current Staffingi | 79% |
|
Projected Staffingi
Click to view components
|
89% |
| ↳ Est. Trainee Certifications | + 62.6 |
| ↳ Temporary Inbounds | + 1 |
| ↳ Committed Outbounds | - 1 |
| ↳ Projected Retirements/Losses | - 32.6 |
|
Number of Trainees
Click to view breakdown
|
78 trainees |
| ↳ Academy Graduates | 25 |
| ↳ Developmental 1 | 12 |
| ↳ Developmental 2 | 21 |
| ↳ Developmental 3 | 11 |
| ↳ CPC-IT 1 (Transfer) | 1 |
| ↳ CPC-IT 2 (Transfer) | 5 |
| ↳ CPC-IT 3 (Transfer) | 3 |
| Training Information, June 2026 | |
|---|---|
| Training Time (Avg)i | 2.18 years |
| ↳ New Hires | 3.03 years |
| ↳ Transfers (CPC-IT) | 1.26 years |
| Training Success Rate (Avg)i | 80% |
| ↳ New Hires | 78% |
| ↳ Transfers (CPC-IT) | 83% |
| Travel Days from Academyi | 3 days |
Historical Trends
ZJX Staffing Percentages
ZJX Personnel Counts
ZJX Training Metrics
NCEPT
NCEPT manages controller-requested transfers between FAA facilities.
| Eligibility & Staffing, June 2026 | |
|---|---|
| Staffing Sourcei | Academy Sourced |
| TSL (One Training Time)i | 92.56% |
| Gaining Targeti | 97.56% |
| Possible Gainsi | 31 |
| Primary Releases Avail.i | 0 |
| Secondary Releases Avail.i | 0 |
| Secondary (ER to ER)i | 0 |
| Transfer Activity | |
|---|---|
| Releases, Past 3 Yrs | 0 |
| ↳ Standardi | 0 |
| ↳ Priority/Otheri | 0 |
| Gains, Past 3 Yrsi | 12 |
| ERR Demand History | |
|---|---|
| Priority / Draft Order Mar 2026 |
#133 |
| Inbound ERRs on File Feb 2026 |
11 |
| Employees with Outbound ERRs Feb 2026 |
10 (4.2%) |
Demand Trends
NCEPT Priority
Traffic
| May 2025 - April 2026 (12 Months) | |
|---|---|
| En Route Aircraft | 2,804,089 aircraft/year |
| Average Daily Aircraft | 7,682 aircraft/day |
| Peer Group Median (Lvl 11 Center) |
1,939,191 aircraft/year |
| Relative Workloadi | +44.6% vs peer median |