ZJX - Jacksonville ARTCC
FAA En Route Center in Hilliard, Florida
Facility Information
| Facility Overview | |
|---|---|
| Identifier | ZJX |
| Name | Jacksonville ARTCC |
| Type | En Route Center |
| Leveli | Level 11 |
| Airspace & Operations | |
|---|---|
| Hours of Operationi | 0000-2359 (always open) |
| Surface Area | |
| Location & Contact | |
|---|---|
| View map of all ARTCC boundaries → | |
| Address | 37075 Aviation Ln Hilliard, FL 32046 |
| Phone Number | 904-549-1537 |
Salary Information
2026 Pay for Jacksonville ARTCC
| Career Leveli | Hourly Min. | Hourly Max. | Salary Min. | Salary Max.i |
|---|---|---|---|---|
| CPC | $70.25 | $94.84 | $146,614 | $197,933 |
| D3 | $59.28 | $70.25 | $123,725 | $146,614 |
| D2 | $48.32 | $59.28 | $100,834 | $123,725 |
| D1 | $37.35 | $48.32 | $77,940 | $100,834 |
| AG | $26.38 | $26.38 | $55,049 | $55,049 |
| Includes everything except premium pay. | ||||
| Pay Factors | |
|---|---|
| Facility Leveli | Level 11 |
| Locality Area | Rest of U.S. |
| Locality Payi | 17.06% |
| Local Affordability | |
|---|---|
| Cost of Living Indexi | 99.5 (0.5% below avg) |
| Cost-Adjusted CPC Mini | $147,380 |
Staffing and Training
| Staffing Information, April 2026 | |
|---|---|
| CRWG Targeti | 298 CPCs |
| CPCs on Boardi | 234 CPCs |
|
Current Number of Trainees
Click to view breakdown
|
71 trainees |
| ↳ Academy Graduates | 26 |
| ↳ Developmental 1 | 9 |
| ↳ Developmental 2 | 20 |
| ↳ Developmental 3 | 8 |
| ↳ CPC-IT 0 (Transfer) | 1 |
| ↳ CPC-IT 1 (Transfer) | 1 |
| ↳ CPC-IT 2 (Transfer) | 3 |
| ↳ CPC-IT 3 (Transfer) | 3 |
| Current Staffing Leveli | 78% |
|
Projected Staffing Leveli
Click to view components
|
89% |
| ↳ Est. Trainee Certifications | + 58.1 |
| ↳ Committed Inbounds | + 1 |
| ↳ Placement List Inbounds | + 1 |
| ↳ Temporary Inbounds | + 1 |
| ↳ Committed Outbounds | - 3 |
| ↳ Projected Retirements/Losses | - 25.2 |
| Training Information, April 2026 | |
|---|---|
| Training Time (Avg)i | 2.17 years |
| ↳ New Hires | 3.03 years |
| ↳ Transfers (CPC-IT) | 1.23 years |
| Training Success Rate (Avg)i | 82% |
| ↳ New Hires | 80% |
| ↳ Transfers (CPC-IT) | 84% |
| Travel Days from Academyi | 3 days |
Historical Trends
ZJX Staffing Percentages
ZJX Personnel Counts
ZJX Training Metrics
Traffic
| April 2025 - March 2026 (12 Months) | |
|---|---|
| En Route Aircraft | 2,794,896 aircraft/year |
| Average Daily Aircraft | 7,657 aircraft/day |
Traffic History
NCEPT
| Current NCEPT Metrics | |
|---|---|
| Possible Lossesi Apr 2026 |
0 |
| Expected Staffing (12-Month)i Apr 2026 |
85.1% |
| Possible Gains to National Avgi Apr 2026 |
0 |
| Priority / Draft Orderi Mar 2026 |
#133 |
| Inbound ERRs on Filei Feb 2026 |
11 |
| Employees with Outbound ERRsi Feb 2026 |
10 (4.2%) |
NCEPT is the centralized system for managing controller-requested transfers between facilities. Transfer requests are only approved based upon a set of complex metrics that attempt to balance the distribution of the workforce.
Demand Trends
NCEPT Priority
Administration
| Organizational Structure | |
|---|---|
| Service Area | Eastern |
| District | Jacksonville |
| HR Region | Southern |